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Professional support

We have worked with many clients from all walks of life in New Zealand, and we are experienced in counselling, mentoring and coaching skills. See the section on “Counselling, mentoring, coaching – which is right for me?”

Video technology

We use video technology as it is an effective way of communicating when we are in different geographical areas. Video takes out complete anonymity, and seeing each other face-to-face gives us a greater connection – a necessity for overcoming loneliness. We have details to use Zoom (no download needed) or to download Skype for free.

Sessions by appointment

We understand that everyone’s needs are different. Some people prefer to have discussions during the day, and others in the evening. We will make every effort to give you an appointment at a time that works for both you and your Loneliness NZ professional. In general, we can give appointments on some weekdays and evenings and some weekend daytimes.

Fees

See separate section on Registration and service fees. We give a free session to individuals on payment of a registration fee.

All counselling, mentoring and coaching relationships with Loneliness NZ are professional. However, part of the unique you at this unique point in your life, means you may benefit more from one professional style more than another.

• The success of any of these styles relies on mutual respect and trust, and your willingness to have frank and honest conversations about yourself.
• Whichever method you choose the intended outcome is to help you interact with people and form relationships with greater confidence and positivity.

So how do you know what’s right for you now? We suggest you read the very brief overview of these methods… and then in your first session we can discuss what has the greatest potential to help you.

• Successful counselling works by exploring your past even when you find that difficult. The outcome is getting to the root cause of any unhelpful behaviour and thinking, enabling you to be less stuck in what has happened and move forward.
• Successful mentoring works by sharing information and experiences, and you desiring guidance for your positive growth. The outcome is a positive impact on your life, enabling you to reflect more, have better insight, and understanding of others.
• Successful coaching works by you planning for realistic actions or changes and committing to them in a clear time-frame. The outcome is achieving the identified changes you are seeking to, enabling you to have greater confidence in specific situations.

As a charitable trust, Loneliness NZ relies primarily on donations, registration and service fees. We also rely on the enormous goodwill of professional people volunteering their time.

Registration Fee for Individuals:

• With the payment of a registration fee we are willing to offer a free session to you within a three month period. As at 1 January 2021, the registration fee is $25. The non-refundable registration fee helps towards administrative costs and is payable, and not to be considered a fee for service.
• Once we have the registration fee in our bank account – 06-0193-0830165-000 – with an email notification through our website from you, we will provide you contact details to arrange the first session. (Preferably provide the reference you used with the bank in your email notification.)
• If you are unable to pay the registration fee, we would still like to hear from you so that we can share with funding agencies the level of demand for these services.

Service Fee for Individuals:

• There may be fees chargeable to individuals for our services. Anyone to be charged fees will be given advance notice of the fees and so there will no hidden costs. 
• When we are not charging (and any other time!), as a reflection of the value we are providing you, we ask that you contribute a donation for each session via our bank account. We discuss what would be a fair donation in our first session.  Tax certificates can be provided for donations.
• If you are unable to pay for or donate toward services, we would still like to hear from you so that we can share with funding agencies the level of demand for these services.

Fees for groups and organisations:

• There may be fees chargeable to groups and organisations for services we provide. We will set the amount after a discussion on the service requirements. When we are not charging (and any other time!) we ask that you contribute a donation into our bank account. 

Loneliness NZ is a developing Trust with limited resources, and relies on the enormous goodwill of people volunteering their time.  The website describes services Loneliness NZ aims to provide, and we will do our best to provide. However Loneliness NZ cannot undertake to deliver all these services, at all times.  For example, we currently do not have any capability to provide services in any language than English; and we do not offer a 24/7 service or a crisis service.

If our current resources are insufficient to help you right now, we will let you know; and will keep in touch for when we can help you, and redirect you to other services which might be appropriate.

While we would like to help everyone in need, if we believe our services are not the right ones for you then we will let you know.  Whilst we describe on the website the services Loneliness NZ aims to provide, there is no commitment on our part to deliver those services if we do not believe it is in your or our interest.

Loneliness NZ is a developing charitable trust. At this stage we rely entirely on donations, registration and service fees. Donations of any size are very much appreciated. These can be made on our GiveaLittle page or via our bank account – 06-0193-0830165-000.  Thank you for taking the time to read this! You have our immense gratitude if you take action to donate… you will be doing your part conquering loneliness! 

Tax certificates –  please request a tax certificate for donations if you are not registered with Loneliness NZ.